Patients' feedback provides valuable information about what patients and their families think about the services offered here at Bassetlaw hospice. The best way to understand the patient experience is from patients and their families themselves. Below is some of the feedback we have received;
"Words Cannot express the gratitude I feel towards the nurses and staff who cared for my husband with such care and compassion in the last few days of this life. Their support and kindness shown to me over these terribly sad days was second to none. From the nursing staff to the catering team. What a wonderful ob you all do, how amazing you are. Thank you seems totally inadequate but thank you so much."
"Jayne died at Bassetlaw Hospice in Retford where she was cared for in the last weeks of her life. Jayne had battled cancer for eight months, during which she endured numerous traumatic admissions via A&E to local hospitals that just weren’t geared up to give her the care she so much needed. At Bassetlaw Hospice Jayne received the most unbelievable care from the amazing team there, and felt safe and cared for in her final weeks."
"Thank you for the strength and support that you gave to M and me throughout the last 14 months or so. I don't think that we could have managed without you and the Hospice staff behind us. To say that the work that you do is just a job would be a gross insult. You touch people's lives and it takes a certain kind of person to be all things - honest adviser, counsellor, medicater, nurse, entertainer, friend and caring listener. You were all these things to M."
"Thank you so much for your care and attention in the last weeks for my husband. It has been a great comfort knowing he has been looked after so well. You all do an Amazing Job. Thank you very much."